California DMV leadership overhauled over long lines and poor service

Gov. Gavin Newsom on Tuesday announced a shakeup of the state Department of Motor Vehicles, appointing its third director in a year and backing an overhaul of the agency’s practices in response to widespread public complaints of poor service, including hours-long wait lines and a botched “motor voter” program.

from California https://www.latimes.com/california/story/2019-07-23/california-dmv-changes-new-leadership
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